VergX offers secure, scalable cloud solutions to enhance your business network and communications. Experience high-end reliable network and communication services and features that are intuitive, easy-to-use and scalable.
Communications & Collaboration
- Unite office locations and employees – through collaboration tools like mobility, instant messaging, desktop sharing and conferencing.
- Simplify billing and administration with the VergX one-stop-shop cloud solution
- Ensure that all your employees stay connected – mobile users, remote employees, and headquarters.
- Maximize resources and efficiencies with tools like auto attendant
- Unite agents, no matter their location, across the country or the globe
- Web-based portal with advanced configuration and management capabilities
- Monitor agent productivity with the Supervisor ACD console
- Customizable options for callers based on agent specialization (e.g. select an agent that speaks a particular language)
- Analyze performance and maximize resources with real-time ACD statistics and reporting
Customized Solutions & Design
- SD-WAN Solutions designed to monitor real-time applications, lower TCO and dramatically improve the quality of broadband connections
- Hybrid WAN solutions designed to leverage an existing MPLS network and use low-cost high-speed broadband connections for real-time and cloud applications
- Advanced training and support
- Post implementation support
- Manage employees and all communications from one source – Unicom
- Searchable and click-to-dial corporate and personal directories
- Change communications preferences on the fly
- Simplify communications with one system and one tool
- Instant message, presence, web conferencing, desktop sharing and more